Safety Protocols due to COVID-19

It is our top priority that we keep patients, staff and the community safe during this time and that we follow the guidelines set out by the Public Health Officer, the BC Centre for Disease Control, the College of Chiropractors of BC, and WorkSafeBC. Please read the following protocols for re-opening the practice follow these government guidelines.

Patient Protocols:

  • If you schedule by phone you will be asked several questions related to the BC COVID-19 symptom self-assessment tool. This can be found online at

  • Online booking is available for current patients only. You may be contacted in advance and the same questions above apply. If you are a new patient you will have to phone to schedule an interview. 

  • New Patient/Initial Assessments will only be available by phone scheduling and will have to be scheduled for a phone interview with the chiropractor prior to the rest of the physical assessment in the clinic.

  • Once you arrive at the clinic, the front-end and/or chiropractic doctor will screen each patient with the BC COVID-19 assessment questionnaire.

  • Please arrive 5 minutes early to the appointment to avoid crowding.

  • Please do not come in with unnecessary company to avoid crowding.

  • Allow 6-ft / 2-metres of distance between yourself and others. Some may be asked to wait outside until there is room in the clinic.

  • Hand sanitizer is available at the front desk prior to appointments and also in each treatment room.

  • Please arrive with a medical mask at your appointment. We do have medical masks available at the front-desk for a fee. 

  • Public washroom access will be limited. Please try to ensure that you will not need the facilities prior to or during your visit.

  • Please stand behind the front desk barrier when interacting with the front-end staff.

Clinic Protocols:

  •  We pride ourselves on our cleanliness and hygiene at Shikaze Chiropractic. We thoroughly clean our treatment rooms after each patient visit and commonly used surfaces in the clinic.

  • Chiropractic tables, cushions, bolsters, external adjusting and massage instruments, and iPads are disinfected after each patient visit.

  • We use towels instead of face paper during this time to make sure the head piece on our chiropractic tables are fully covered. All towel are washed and head pieces are disinfected after each visit. 

  • Female patients have the option of wearing treatment gowns. Female patients who opt out of wearing a gown will have a chest piece cover placed on the table. Male patients have mandatory chest piece covers

  •  All gowns, towels and covers are laundered in the clinic after every use.

  • Patients will be screened with the BC COVID-19 self assessment tool by phone if they have not been to the clinic for a prolonged duration.

  • We have implemented the use of HEPA filters in the clinic to maintain clean air quality.

  • Patients are required to wear medical masks during their visit. If a patient cannot acquire a mask, we have medical masks available at the front-desk for a fee.

  • Thorough hand washing procedures are implemented in the clinic.

  • The chiropractic doctor wears a medical grade mask and face shield during each patient encounter.

  • The front desk has an acrylic barrier used to protect our patients and the staff.

  • We advise our patients to pay by credit or debit card with the option of tap since this is a more hygienic approach for payment.

  • Hand sanitizer is available at the front desk and within each treatment room and should be used prior to your visit.